Paltronics Limited was established in November 1980. We decided that Paltronics Limited would become a niche disty. We focused on Canada. Since 1980, Paltronics Limited has grown and serves Canada from sea to sea
(4,500 miles across six time zones).

Our Goals

  • Paltronics Limited is Canada’s most technically capable disty organization, with most of our Sales staff that have an Engineering background.
  • Paltronics’ goal is to provide the Canadian customer with technological solutions, from around the world.
    Austria, China, Denmark, Germany, Indonesia, Israel, Japan, Korea, Malaysia, Mexico, Norway, Singapore, Taiwan, UK (United Kingdom), USA & Vietnam.

 

The Canadian Market

  • Multi-lingual  staff in the office and field is required to meet the needs of a
    Multi-lingual customer base.
  • Local representation in each region is mandatory for success.
  • Distinct regions characterize the Canadian market.
  • 96% of the Canadian Electronics market is in Ontario, Quebec, Alberta & BC.

 

Centralized Information Management

With over twenty-seven years experience, Paltronics has developed a strong hub

Sales leads are recorded at the Oakville office before being sent to the appropriate salesperson.

Quote and sample requests are processed by the Oakville office, where they are logged and tracked.

 

Fully Computerized Operations

To facilitate the volume and detail of information that flows through the company, Paltronics Limited is completely computerized.

  • The office operates a Windows XP Professional network, Nexxia Router, Firewall & SpamSentinel to ensure that information is secure and stable.
  • Each person in the office has a Pentium 4-3.5Ghz + based workstation to maximize his or her productivity with live Internet access.
  • Every staff member has individual Internet email.
  • Each Outside Salesperson uses a Mobile Pentium 4 Wireless based laptop computer to ensure he has complete information in the field.
  • Our web site, www.Paltronicsltd.com , provides instant access to our Line Card with links to all of our Principals on the Web. Detailed information about quote and sample follow up is transmitted from the field to the office via Internet on a daily basis. Salesperson are also equipped with voice mail in the office & on their cellular.
  • Empowering Systems is a Opportunity Management System, allows live transmission of Quote and Sample details between he or she office and the field. In addition, complete Account and Contact Management information is contained within the same system. (having 67,655 contacts and 7,133 companies currently listed)
  • Custom Sales Analysis has been implemented to track OEM, CEM & POS bookings and billings. This system became fully interactive with Empowering Systems in April 2004, allowing Haltronics’ Field Staff to see a complete picture of each customer. As an example we had 34% of our billings were CEM (100+) in 2005, while in 2006 they are over 48% of our billings.

 

Regular and Timely Communication

 
  • Paltronics Toll Free Line, 1-888-725-2666, in North America and Mexico for ease of access by both customer and Principals.
  • Each salesperson has a RIM Blackberry pager for instant email and are able to respond immediately.
  • Office hours are maintained from 8:00 AM to 6:00 PM EST to accommodate the six time zones across Canada.
    Office service is maintained after hours with individual voice mailboxes and an online directory.
  • Weekly forecast from each area is submitted, which is reviewed by Management .
  • Monthly report to all our Principals for the previous months' for Opportunites, Quotes and Samples